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Privacy Policy
Last updated: 17 August 2026
This Privacy Policy explains how Eleanor Daisy (“I”, “me” or “my”) collects, uses and protects your personal information when you visit www.eleanordaisy.com, purchase artwork from my online shop, contact me or subscribe to my newsletter.
I am a sole trader based in Manchester, United Kingdom.
1. Who I am
The website www.eleanordaisy.com is operated by Eleanor Daisy.
If you have any questions about this Privacy Policy or how I use your personal information, you can contact me at:
Email: ellie@eleanordaisy.com
Location: Manchester, United Kingdom
2. Information I collect
When you use my website, contact me or purchase artwork, I may collect:
Your name
Email address
Billing address
Delivery address
Telephone number, where provided
Details of the artwork or other products you purchase
Information you provide when contacting me
Information you provide when subscribing to my newsletter
Certain technical information about your device or visit to my website where this is collected through cookies or similar technologies
I only collect information that I reasonably need to operate my website, process orders, communicate with customers and run my business.
3. How I use your information
I may use your personal information to:
Process and fulfil your orders
Take and manage payments
Arrange delivery of your purchases
Send order confirmations and other necessary messages
Respond to enquiries
Provide customer support
Manage customer records
Send newsletters and updates about my artwork, new collections, products, exhibitions and offers where you have signed up to receive them
Maintain and improve my website
Help prevent fraud, misuse and security problems
Keep appropriate business, accounting and tax records
Comply with legal and regulatory obligations
4. Lawful bases for using your information
Under UK data protection law, I need a lawful basis for processing your personal information.
Depending on the circumstances, I may rely on the following lawful bases:
Contract: Where your information is necessary to process and fulfil an order you have made, including taking payment and arranging delivery.
Legal obligation: Where I need to keep or use information to comply with legal, accounting or tax requirements.
Legitimate interests: Where processing is necessary for the reasonable operation and protection of my business, such as responding to enquiries, maintaining appropriate customer records and protecting my website against fraud or misuse.
Consent: Where I ask for your permission to use your information for a particular purpose, such as subscribing to my newsletter or using certain non-essential cookies.
5. Payments
Payments for purchases may be processed through Stripe or PayPal.
I do not normally receive or store your full payment card details. Your payment information is processed by the relevant payment provider in accordance with its own privacy policy.
6. Squarespace
My website and online shop are hosted and operated using Squarespace.
Squarespace provides website hosting, ecommerce and related services. Squarespace may process personal information in connection with providing these services.
7. Newsletter
If you choose to subscribe to my newsletter, I use Squarespace Email Campaigns to manage and send newsletter communications.
I may use your name and email address to send you updates about my artwork, new collections, products, exhibitions, news and occasional offers.
You can unsubscribe from my newsletter at any time by clicking the unsubscribe link in one of my emails or by contacting me at:
I will respect your request to stop receiving marketing communications.
8. Delivery
When you purchase artwork, I may share the information necessary to deliver your order with the relevant delivery or postal service.
This may include your name, delivery address and contact details where required for delivery.
I only share information that is reasonably necessary to fulfil your order.
9. Cookies
My website may use cookies and similar technologies.
Some cookies may be necessary for the website to function, including features such as shopping baskets, checkout and other essential website functions.
Where I use non-essential cookies that require consent, I will ask for your consent where required by law.
You can also manage or disable cookies through your browser settings.
10. Who I share your information with
Depending on how you use my website, I may share relevant personal information with:
Squarespace, which hosts and provides services for my website and online shop
Squarespace Email Campaigns, for newsletter and marketing communications
Stripe, for payment processing
PayPal, for payment processing
Delivery and postal providers, to deliver your orders
Professional advisers or service providers where reasonably necessary to operate my business
Government, regulatory or law-enforcement authorities where I am legally required to do so
I do not sell your personal information.
11. International data transfers
Some of the companies I use to operate my website and provide services may process personal information outside the United Kingdom.
Where personal information is transferred outside the United Kingdom, appropriate safeguards will be used where required by applicable data protection law.
12. How long I keep your information
I keep personal information only for as long as reasonably necessary for the purpose for which it was collected.
Information relating to purchases may need to be retained for longer periods to meet accounting, tax and other legal requirements.
If you subscribe to my newsletter, your information will generally be kept until you unsubscribe or it is otherwise no longer necessary.
13. Your rights
Depending on the circumstances, you may have rights under UK data protection law, including the right to:
Ask for a copy of the personal information I hold about you
Ask me to correct inaccurate information
Ask me to delete your personal information
Ask me to restrict how I use your information
Object to certain uses of your information
Withdraw consent where I rely on your consent
Request certain personal information in a portable format
If you wish to exercise any of these rights, please contact me at:
I may need to ask for information to confirm your identity before responding to certain requests.
14. Complaints
If you have concerns about how I have handled your personal information, please contact me first so that I have an opportunity to address your concerns.
You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator.
15. Children's information
My website and online shop are not intended to knowingly collect personal information from children.
16. Changes to this Privacy Policy
I may update this Privacy Policy from time to time to reflect changes to my website, services, business practices or legal requirements.
The latest version will always be published on this page, with the date of the latest update shown at the top.
17. Contact
If you have any questions about this Privacy Policy or how I use your personal information, please contact:
Eleanor Daisy
Email: ellie@eleanordaisy.com
Location: Manchester, United Kingdom
Last updated: 17 August 2026